Effective 1 September 2026. This policy explains when task rewards become earnings and how cash-out works.
Earning a reward#
A listed reward is an offer for eligible disclosed work, not a guaranteed payment. Submit the required public permalink and evidence before the deadline. Platform staff—not advertisers—review completions against the brief, disclosure requirement, and community standards.
Birr wallet#
Approved rewards are recorded in your Doublebirr wallet in Ethiopian Birr. Pending, rejected, reversed, or disputed amounts are not available for cash-out. Wallet entries may be corrected for duplicate awards, fraud, charge reversals, or operational error.
Bank cash-out#
Cash-out is paid to an Ethiopian bank account you add in Doublebirr. You can save more than one account and reuse it. After you request a payout, the amount is held from your wallet while platform staff send the transfer. You will see the request as pending until it is completed or cancelled.
Stripe Connect (when enabled)#
Operators can turn Stripe Connect cash-out back on. That path requires successful identity, account, and payout onboarding. Availability, destination methods, timing, minimums, and verification requirements then depend on Stripe support and your country or account status.
Foreign exchange and fees#
Your wallet remains denominated in Birr. Manual bank payouts stay in Birr. If Stripe Connect is enabled and the destination uses another currency, conversion occurs at cash-out using the exchange rate and fees presented or applied by Stripe.
Timing, holds, and taxes#
Bank processing, compliance reviews, weekends, and provider issues can delay funds. We may hold a payout while investigating account ownership, fraud, sanctions, or a task dispute. You are responsible for taxes and accurate tax information applicable to your earnings.
Help with a payout#
Email hello@doublebirr.com with the wallet entry, cash-out date, and Stripe reference. Never email full bank credentials, passwords, or one-time codes.